Remember our delivery times are 10 to 12 business days.
We are subject to any event with the transport companies and it will depend on the city where you are.
It is essential that at the time of purchase you indicate your address as accurately as possible.
In general
Our exchange and return policy has an estimated time of 15 days from the date you received your order. If more days have passed since your purchase, we cannot offer you a full refund or exchange. Remember that to be eligible for a return, your item must be unused and in the same condition in which you received it, in the original packaging and used intimate or sanitary items cannot be exchanged for your safety. Any item that is not in its original condition, is damaged or is missing parts through no fault of our own, will not be accepted.